What Are Features of Zoho Survey

Customers’ opinions always matter and what could be better than conducting online surveys? These are important and powerful tools for businesses as they analyze the business’ performance and recognize opportunities for improvement.

That’s what the Zoho Survey is all about. It is an online application that allows businesses to create and manage surveys for their business. You can quickly draw insights from the results you have gotten from your customers and make the best out of your business by optimizing customer satisfaction, improving sales, and perfecting your product offerings.

This blog will guide you through the key features and benefits of Zoho Survey and how to create a survey to provide the best product, services, and customer experience.

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Key features of the Zoho Survey

Easily Create Personalized Surveys

Zoho has an easy interface that allows you to create new surveys with only a few clicks. With its drag-and-drop question features, you can deploy surveys quickly with 200+ templates and customizable themes. Create surveys that reflect your brand’s identity and have a good conversation with your customers.

Integrate with Zoho and Other Apps

You can integrate Survey with multiple applications to make your survey more interesting.

Survey with Zoho CRM: Integrate Survey with Zoho CRM to get insights into what makes your customer happy and helps in improving your products or services which eventually helps in your business growth.

You can use Zoho to collect customer information and add it to your customer database with Zoho CRM.

Zoho Survey with Webhooks: This integration expands the possibilities with Zoho, allowing you to perform actions within third-party platforms based on the feedback you receive from Zoho.

Survey with Zoho Campaigns: With Survey and Zoho Campaign integration, you can email your surveys easily. You can create email campaigns, manage mailing lists, send emails in your audience’s native language, and analyze your campaigns using Zoho Campaigns.

Wider Audience Reach

Get collective response from a wider audience for more data with Survey into your business. You can even collect survey responses in an offline mode and then upload them manually or automatically when you are back online.

Smart Reports

Zoho Survey provides you with smart reports that can help you make well-informed decisions. You get updated with real-time reports and can see how your audience is responding to your surveys. This helps you in doing a well-proved analysis that comes from audited responses.

Translate Surveys into 75+ Languages

With Survey, you can have your survey translated into more than 30 languages, so you can reach your audience around the world. Surveys conducted in multiple languages provide people from diverse linguistic and cultural backgrounds with an opportunity to have their voices heard.

This helps empower more communities to participate in surveys which leads to well-informed decision-making that benefits all.

Take advantage of diversity to reach a larger audience.
Collect more insightful information
Gather trustworthy and useful information to help you make wise decisions.
Learn about the global market.

In-Mail Surveys

Survey allows you to embed a survey question into the email body to get instant feedback from the mail receiver. You can use this feature to ask multiple-choice questions, request feedback, and receive ratings. In-mail surveys can be successful with proper strategy, eg. mail receivers are more likely to participate in the survey with only 1 question as it seems almost no time taking process.

Then, they are taken to another tab with the survey with more questions, if they wish to they can participate further but make sure to choose the most important question in the first place in an email.

How to Create New Surveys in Zoho Survey

Survey is an easy-to-use tool, you can create surveys and questionnaires for various types of data collection, from education to healthcare to customer satisfaction.

Create a survey by using the following steps:

Go to the Survey Login page.

Click Create New Survey.
Enter a name in the Survey Name field.
Choose the appropriate category from the Category Name dropdown list.
Click Create to access the builder and begin adding questions to your survey.

For more information about the Zoho Survey, visit this link.

If you want to Free Trail Zoho, click on this link.