A well-known open-source enterprise resource planning (ERP) system, Odoo has many modules to help firms handle a variety of tasks, including manufacturing, sales, inventory, accounting, and human resources. The Request Catcher is one of the most effective tools in the Odoo ecosystem. Businesses that need to handle incoming requests—whether they be internal job assignments, consumer questions, or service requests—will find this module very helpful.
This post will describe the Odoo Request Catcher, its capabilities, and how companies can use it to increase productivity and client happiness.
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What is Odoo Request Catcher?
A tool called Odoo Request Catcher enables companies to gather and handle different kinds of requests right within the Odoo platform.
These requests can be made using a variety of methods, including forms, emails, and customer support tickets. Enhancing the effectiveness and structure of the procedures for receiving, classifying, and reacting to requests is the primary goal of the Request Catcher.
It serves as a single location for all incoming requests, making sure that none are missed and that they are appropriately tracked. Support departments, customer care teams, and companies wishing to automate their request management procedures may find this functionality to be quite helpful.